Important message from BWC Administrator/CEO: Operational changes due to COVID-19

by | Mar 17, 2020

Hello,
The Ohio Bureau of Workers’ Compensation (BWC), like other state agencies, is implementing a telework from home strategy to weaken the spread of coronavirus (COVID-19). BWC Information Technology staff are literally working around the clock to obtain remote access for all BWC personnel, beginning with claims, policy, and contact center workers.

We will prioritize claims and policy processing, although some delay may be unavoidable. To minimize the chance of interruption of benefits for injured workers currently receiving temporary total compensation, we have instructed staff to continue payment to April 30, 2020.

Our situation is very fluid, and changing quickly. We will keep you updated by email. We deeply appreciate your understanding and support during these unprecedented circumstances.

For the latest information on coronavirus (COVID-19) visit coronavirus.ohio.gov. For questions about COVID-19’s effect on BWC, you can email BWCCOVID19@bwc.state.oh.us.

Stephanie McCloud
Administrator/CEO